Privacy policy

Sundry ("we," "us," "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have.

Information we collect

• Contact and shipping details you provide at checkout (name, address, phone, email)
• Order and payment information (payment method type and transaction status — we do not store your full card details; these are processed securely by our payment provider)
• Account information, if you create one
• Browsing information such as pages viewed and items added to cart, via cookies
• Communications you send us (support emails, reviews, etc.)

How we use your information

• To process and deliver your orders, and communicate about them
• To provide customer support
• To send order updates and, if you've opted in, offers/newsletters (you can unsubscribe anytime)
• To improve our site, catalog, and shopping experience
• To detect and prevent fraud

Who we share it with
We share only what's necessary to run the store: our payment processor (to process payments), our courier/logistics partners (to deliver orders), and our e-commerce platform provider (Shopify) and backend service providers who host our systems. We do not sell your personal information to third parties.

Cookies
We use cookies to keep your cart working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.

Data retention
We keep order and account information for as long as needed to fulfil orders, meet legal/tax obligations, and resolve disputes.

Your rights
You can request access to, correction of, or deletion of your personal information by contacting us at info@sundry.in. We'll respond within a reasonable timeframe as required by applicable law.

Security
We use industry-standard measures to protect your information, including encrypted checkout (HTTPS) and secure payment processing. No method of transmission or storage is 100% secure, but we work to protect your data.

Children's privacy
Our store is not directed at children under 18, and we do not knowingly collect personal information from them.

Changes to this policy
We may update this policy from time to time. The "Last updated" date below reflects the most recent version.

Grievance Officer
In accordance with applicable Indian law, if you have any concerns about how your data is handled, you can reach our Grievance Officer:
Name: Himank Gupta
Email: info@sundry.in

Last updated: September 3, 2026